Can I use my Formuler box with uPlay?
Yes. Formuler boxes work brilliantly with uPlay in Formuler's own app, MYTVOnline.
Which app should I use?
| Model | App |
|---|---|
| Z7+, Zx, Z+, Z Prime, Z Nano | MYTVOnline |
| Z8, Z8 Pro, Z Alpha, Z+ Neo, Z10, Z10 Pro, Z10 Pro Max | MYTVOnline 2 |
| Z11 Pro, Z11 Pro Max, Z mini | MYTVOnline 3 |
| Z12 series | MYTVOnline 4 |
If your box has received a newer version through an update, use the MYTVOnline that's on the home screen.
Add uPlay – step by step
- Open MYTVOnline and go to the portals:
- MYTVOnline 2: Menu → Connections
- MYTVOnline 3: Content Manager → Content Sources
- MYTVOnline 4: Menu → Settings → App Settings → Content Sources
- Add a new portal and tick Login required? (in older versions Is the login required?). Without that box ticked, the box connects as a MAG portal and is refused.
- Fill in:
| Field | What to enter |
|---|---|
| Portal Nickname | uPlay |
| Portal URL | Just the server address from your account page – without /c and without a get.php link |
| Username | Your username |
| Password | Your password |
- Connect – the content loads automatically.
You'll find the details under Login details on My uPlay.
MYTVOnline+ on your phone
Go to Settings → Content Sources and tap +. You can also transfer the portal from the box: MYTVOnline 3 → Content Manager → Content Sources → Export Portal Data, and scan the QR code in MYTVOnline+.
What do you get access to?
With uPlay on your Formuler box via Xtream API you get:
- Live TV — 54,000+ channels from around the world
- VOD — 229,000+ movies and series on demand
- EPG — Complete programme guide with show information
- Catch-up — Watch programmes after they've aired on supported channels
- Favourite channels — Save your most-watched channels for quick access
Frequently asked questions
How do I change the server address or the portal's name?
Edit the existing portal instead of adding a new one:
- MYTVOnline 2: Menu → Connections → the portal → Edit
- MYTVOnline 3: Content Manager → Content Sources → the portal → Edit
- MYTVOnline 4: Menu → Settings → App Settings → Content Sources → the portal → Edit
Save with UPDATE. To be sure you keep your favourites, make a backup first (see below).
How do I refresh the channel list?
- MYTVOnline 3: Settings → Content Manager → Data Sync → Contents Data → Refresh
- MYTVOnline 4: Content Sources → the portal → Refresh Content
The TV guide is missing or shows the wrong time
- MYTVOnline 3: Settings → Content Manager → Data Sync → EPG data → Clear and Update EPG. Set up automatic updates under Data Sync → Auto Update Settings.
- Wrong time: Content Manager → Content Source → the portal → Edit → EPG offset, and save with UPDATE.
- MYTVOnline 2: Connections → the portal → Edit → EPG offset.
- MYTVOnline 4: Settings → App Settings → Content Sources → the portal → Edit.
How do I hide groups and countries I don't use?
- MYTVOnline 2: Connections → the portal → Edit → EDIT GROUPS
- MYTVOnline 3: Content Manager → Manage Groups → Show & Hide Groups. Change the order with Pin Groups.
- Adult channels in MYTVOnline 4: Menu → the user icon → the pencil → Sensitive Categories.
The app won't start, crashes or shows "Init failed"
If it happens on the box and in MYTVOnline+ on your phone at the same time, it's a fault at Formuler, not at uPlay – wait a while and try again.
If it's only the box: go to Home → Settings → Apps → MYTVOnline → Clear cache. If that doesn't help: Clear data – this removes your portals and favourites, so make a backup first.
The app gets stuck on a percentage while loading
The first load with the full library can take several minutes. Check that the same uPlay account isn't being used on another device at the same time. If that doesn't help: delete the portal and add it again with Login required? ticked, or choose a smaller package under Change content.
Back up favourites and settings
Insert a USB stick (at least 2 GB, FAT32 or NTFS).
- MYTVOnline 3: Settings → Backup & Restore Options → Backup
- MYTVOnline 4: Menu → Settings → App Settings → Backup
A backup can only be restored on the same box.
No sound or low sound
The audio output is set on the box, not in the app. Choose LPCM (or Auto) for the TV's speakers and RAW for a sound system, then restart the box.
- Z8 and Z10: Home → Settings → Sound → HDMI output
- Google TV models: Settings → Device Preferences → Sound → Digital Audio Format
Error code 7, 1010 or "Unknown portal"
The box can't reach the server. Check that the Portal URL is exactly the address from your account page and that Login required? is ticked. Then try connecting the box to your phone's hotspot: if it works there, your internet provider is blocking it, and a VPN will help.
"Firmware info error" or Network(-1)
The box can't reach Formuler's update server. This has nothing to do with uPlay. Try via your phone's hotspot or a VPN.
How do I reinstall MYTVOnline or update the box?
Launcher Home → Control Panel → Software update. The Software update app itself is in Market.
Factory reset
Z10–Z12: Settings → Device Preferences → Factory Reset (PIN 0000). Everything on the box is erased.
Can I use the same uPlay account on the box and another device?
Yes, but one subscription gives you one stream at a time. To watch at the same time you need an extra connection.
Summary
- The right MYTVOnline depends on your model – use the one on the home screen
- Add the portal with Login required? ticked and just the server address as the Portal URL
- Edit the existing portal instead of adding a new one when the address changes
- Init failed on both the box and your phone at the same time is Formuler's fault – it will pass